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Shipping & Returns Policy

Returns and Exchanges:
Full price merchandise must be returned within 30 days. To complete your return please email amy@southcottthreads.com with your order number and the items that you wish to return or exchange. We will send you a prepaid return label, and your account will either be refunded or the items will be exchanged upon receipt of your return. 

Some important details:
  • Any returned items must be unworn and in the condition you received them with tags attached.
  • We offer one time free returns & exchanges on full price merchandise, secondary returns must be sent at senders expense.
  • We can’t accept returns purchased from other retailers other than southcottthreads.com.
  • To use our pre-paid labels, shipments must be sent from the United States.
  • All sale items are FINAL SALE & returns on sale merchandise will not be accepted. 
  • Please allow 7 to 10 days for us to receive returns & 72 hours to review and refund your credit card. Please note that it can take up to an additional 2 to 10 business days for the refund to post to your credit card account.